CORE VALUES
Working to embody and foster the MPR Tech Solutions core values of Integrity...Quality...Entrepreneurism...Teamwork...Achievement
WHO WE ARE
MPR Tech Solutions specializes in Wireless Mobile Documentation Workstations, Medication Dispensing Carts (WOW'S/COW'S) and Wall Mounts.
With over 30 years experience in the Healthcare IT industry, we are factory trained and offer customized service programs on all major manufactures of wireless documentation workstations, medication carts and wall mounts.
We strive to protect your investment in mobile technologies and to provide cost effective services with a sense of urgency.
KEY BENEFITS
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Enterprise-wide, single vendor solution.
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Full range of services.
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Over 30 year's Healthcare IT experience.
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18+ Years Wireless Mobile Cart maintenance and support.
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Multi-tiered support and escalation.
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Seamless integration with customer's existing staff.
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Competitive pricing at guaranteed rates.
OUR STORY
MPR Tech Solutions specializes in Wireless Mobile Documentation Workstations, Medication Dispensing Carts (WOW'S/COW'S) and Wall Mounts.
With over 30 years experience in the Healthcare IT industry, we are factory trained and offer customized service programs on all major manufactures of Wireless Documentation Workstations, Medication Carts and Wall Mounts.
We strive to protect your investment in mobile technologies and to provide cost effective services with a sense of urgency.
MANUFACTURERS
MPR Tech Solutions services the following manufactures of mobile workstations and wall mount solutions. Just to name a few and including legacy manufactures that no longer provide factory support.
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Rubbermaid
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Capsa
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Enovate
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Touch Point
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Metro / Intermetro Industries
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Flo Healthcare
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Ergotron
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Infologix
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Human Scale
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Howard
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Lionville Systems
MPR SERVICES
REPAIR SERVICES
PREVENTIVE MAINTENANCE
DEPARTMENT ROUNDING
PARTS ORDERING
DEPLOYMENT SERVICES
POWER SYSTEMS
TECHNOLOGY UPGRADES
MAINTENANCE RECORDS
DEVISE ASSESSMENT
PROJECT WORK
IN-SERVICE TRAINING
TECHNICAL TRAINING
INFECTION CONTROL
WALL MOUNT SYSTEMS
DESKTOP MAINTENANCE
TELEPHONE TECH SUPPORT
Onsite or depot, contractual or as needed with time and materials.
Customized to increase fleet up-time and to decrease customer/end user issues.
Reducing Help Desk tickets by speaking to department heads and staff while rounding unit and looking over equipment.
Determining 3, 6, 9 or 12 month parts needs to have onsite to reduce equipment down time to stay ahead of client SLA's.
Shipping logistics, staging, unpacking, assembly, technology integration, asset tracking and inventory control.
Inspection, evaluation, life cycle
Refurbished power supplies, supply upgrades and system conversions.
Eliminate reoccurring equipment service issues and parts over usage.
Products, accessories, recommendations and cleaning services.
PC/Client retrofits, monitor upgrades, scanners, RFID's, printers, signature pads and cart configuration conversions.
Equipment upgrades, rebuilds, roll outs, decommissioning and moves.
IT staff, Biomedical and Help Desk staff available.
Clinical staff and all end users.
Sales, inspection, adjusting, cable management and cleaning.
Cable management, ventilation cleaning, KB replacement programs, monitor replacement.
1+ 201-384-5400